Monday, April 5, 2010

Want To Know What Consumers Complain About Most?

FTC Annual List of Top Consumer Complaints 2009                                                           Top Categories -Complaints -%

1 Identity Theft -278,078-21%
2 Third Party and Creditor Debt Collection- 119,549 -9%
3 Internet Services -83,067- 6%
4 Shop-at-Home and Catalog Sales- 74,581- 6%
5 Foreign Money Offers and Counterfeit Check Scams -61,736 -5%
6 Internet Auction -57,821 -4%
7 Credit Cards -45,203 -3%
 8 Prizes, Sweepstakes and Lotteries- 41,763- 3%
 9 Advance-Fee Loans and Credit Protection/Repair- 41,448- 3%
10 Banks and Lenders- 32,443 -2%
11 Credit Bureaus, Information Furnishers and Report Users- 31,629- 2%
12 Television and Electronic Media -26,568- 2%
13 Health Care -25,414- 2%
14 Business Opportunities, Employment Agencies and Work-at-Home Plans- 22,896- 2%

15 Computer Equipment and Software- 22,621- 2%

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